Legal
Terms of service
Agreement
These terms of service (“Terms”) govern your use of the website and services operated by Elite Revenue Flow (“we”, “us”, “our”) at https://eliterevenueflow.com and related properties. By accessing the site or using our services, you agree to these Terms. If you do not agree, do not use the site or services.
Services
We provide software and related services to help businesses capture, route, and follow up on enquiries across channels. Specific deliverables, fees, and service levels are set out in your order, proposal, or subscription agreement. Where there is a conflict between these Terms and a signed agreement, the signed agreement prevails.
Accounts and acceptable use
You are responsible for the accuracy of information you provide, for keeping credentials secure, and for all activity under your account. You must not misuse the services, attempt to gain unauthorised access to our systems or third-party systems, interfere with other customers, or use the services in violation of applicable law.
Intellectual property
The site, branding, documentation, and underlying software are protected by intellectual property rights. Subject to your compliance with these Terms and any commercial agreement, we grant you a limited, non-exclusive, non-transferable right to use the services for your internal business purposes. You may not copy, modify, reverse engineer, or resell the services except as expressly permitted.
Third-party services
Our services may integrate with tools you already use (for example telephony, CRM, or calendar providers). Your use of those third-party products is subject to their terms and privacy policies. We are not responsible for outages or actions of third-party providers outside our reasonable control.
Disclaimers
The services are provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not guarantee uninterrupted availability or that the services will meet every business outcome. Any figures or examples on the site (including revenue estimates) are illustrative and not a promise of results.
Limitation of liability
To the fullest extent permitted by applicable law, we exclude liability for indirect, consequential, or special loss, and for loss of profits, data, or goodwill, except where such exclusion is not allowed. Our total liability arising out of or relating to these Terms or the services in any twelve-month period is limited to the fees you paid us for the services in that period, or £100 if no fees apply, except for liability that cannot be limited by law.
Termination
We may suspend or terminate access where necessary to protect the services or if you materially breach these Terms. Provisions that by their nature should survive (including limitations, intellectual property, and governing law) will survive termination.
Changes
We may update these Terms from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use after changes constitutes acceptance where permitted by law.
Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where you are a consumer entitled to mandatory protections in your country of residence.
Contact
For questions about these Terms, contact us through the details provided on the website or your account manager if you are a customer.
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